Accurate server time is important for accurate user activity logging, and a core component in ensuring that both SSO and two factor authentication features work as expecting.
Using an NTP server is recommended as the virtual appliance’s time source. Where the Foldr server has been deployed on VMware, it may use the Host as its time source (VMware only). To correct the system time and configure the server to use NTP, follow the steps below:
1. Switch to use Network Time Protocol as Time Source in Foldr Settings >> Appliance >> Date & Time. Set the Time Zone to the correct region if not set (Europe/London if UK).
2. Set the Time Source as shown below (note it MUST be prefixed with server as shown below:
server x.x.x.x iburst
Where x.x.x.x is the IP address of the NTP server (typically an Active Directory Domain Controller)
3. * * FOLDR v9 and older only * * – Force a time sync with the following console command:
time-sync x.x.x.x
(again where x.x.x.x is the IP address of the Domain Controller)
You can then confirm the time is correct using the date command on the appliance console directly or via an SSH session (port 20820 in Foldr v10 and later)
4. Check the status of the chronyd service (Foldr v10 and later) or ntpd service (Foldr v9 and older) from within Foldr Settings > Appliance > Services and restart if required.
Restarting and checking services from the VM console can also be done using the commands:
Foldr v10 and later:
systemctl restart chronyd
systemctl status chronyd
Foldr v9 and older
systemctl restart ntpd
systemctl status ntpd